Best Bitrix24 Phone Validation API & Email Verification Integration 2025

// Bitrix24 REST API integration with social CRM validation
const Bitrix24Client = require('bitrix24-nodejs-sdk');
const fetch = require('node-fetch');

class Bitrix24ValidationIntegration {
  constructor(bitrix24Config, lookupApiKey) {
    this.bitrix24 = new Bitrix24Client({
      domain: bitrix24Config.domain,
      clientId: bitrix24Config.clientId,
      clientSecret: bitrix24Config.clientSecret,
      redirectUri: bitrix24Config.redirectUri
    });
    this.lookupApiKey = lookupApiKey;
    this.isAuthenticated = false;
  }
  
  async authenticate(authCode) {
    if (!this.isAuthenticated) {
      await this.bitrix24.getToken(authCode);
      this.isAuthenticated = true;
    }
  }
  
  async createValidatedContact(contactData, socialContext = {}) {
    try {
      // Perform social CRM optimized validation
      const validation = await this.validateContactInfo(contactData);
      
      // Calculate social CRM quality metrics
      const socialMetrics = this.calculateSocialMetrics(validation, contactData, socialContext);
      
      // Create contact in Bitrix24 with social validation data
      const contact = await this.bitrix24.callMethod('crm.contact.add', {
        fields: {
          NAME: contactData.firstName,
          LAST_NAME: contactData.lastName,
          EMAIL: [{
            VALUE: validation.email?.isValid ? contactData.email : '',
            VALUE_TYPE: 'WORK'
          }],
          PHONE: [{
            VALUE: validation.phone?.isValid ? contactData.phone : '',
            VALUE_TYPE: 'MOBILE'
          }],
          COMPANY_ID: contactData.companyId,
          POST: contactData.jobTitle,
          
          // Social CRM validation fields
          UF_CRM_VALIDATION_STATUS: this.getValidationStatus(validation),
          UF_CRM_PHONE_VALIDATION: validation.phone?.isValid ? 'Valid' : 'Invalid',
          UF_CRM_PHONE_CARRIER: validation.phone?.carrier || '',
          UF_CRM_PHONE_LINE_TYPE: validation.phone?.lineType || '',
          UF_CRM_PHONE_RISK_LEVEL: validation.phone?.riskLevel || 'Unknown',
          UF_CRM_PHONE_LOCATION: validation.phone?.location || '',
          
          UF_CRM_EMAIL_VALIDATION: validation.email?.isValid ? 'Valid' : 'Invalid',
          UF_CRM_EMAIL_DELIVERABLE: validation.email?.deliverable ? 'Yes' : 'No',
          UF_CRM_EMAIL_RISK_LEVEL: validation.email?.riskLevel || 'Unknown',
          
          // Social CRM metrics
          UF_CRM_SOCIAL_SCORE: socialMetrics.overallScore,
          UF_CRM_COMMUNICATION_SCORE: socialMetrics.communicationScore,
          UF_CRM_ENGAGEMENT_POTENTIAL: socialMetrics.engagementPotential,
          UF_CRM_TEAM_COLLABORATION_SCORE: socialMetrics.teamCollaborationScore,
          UF_CRM_VALIDATION_TIMESTAMP: new Date().toISOString(),
          
          // Social engagement fields
          UF_CRM_SOCIAL_CHANNELS: this.identifyOptimalSocialChannels(validation),
          UF_CRM_COMMUNICATION_PREFERENCE: this.determineOptimalCommunication(validation),
          UF_CRM_ENGAGEMENT_STRATEGY: this.recommendEngagementStrategy(socialMetrics),
          UF_CRM_TEAM_ASSIGNMENT: this.recommendTeamAssignment(validation, socialMetrics)
        }
      });
      
      // Create social CRM activities based on validation
      await this.createSocialActivities(contact.result, validation, socialMetrics);
      
      // Add to appropriate social CRM workflows
      await this.addToSocialWorkflows(contact.result, validation, socialMetrics);
      
      // Update team collaboration metrics
      await this.updateTeamMetrics(validation, socialMetrics);
      
      // Create social engagement opportunities
      if (socialMetrics.engagementPotential >= 75) {
        await this.createSocialOpportunity(contact.result, validation, socialMetrics);
      }
      
      return {
        success: true,
        contactId: contact.result,
        validationResults: validation,
        socialMetrics: socialMetrics,
        socialEngagementStrategy: this.developSocialStrategy(validation, socialMetrics),
        teamCollaborationPlan: this.createTeamPlan(validation, socialMetrics)
      };
      
    } catch (error) {
      console.error('Bitrix24 contact creation failed:', error);
      return { success: false, error: error.message };
    }
  }
  
  async validateContactInfo(contactData) {
    const results = {};
    
    // Social CRM optimized phone validation
    if (contactData.phone) {
      const phoneResponse = await fetch('https://app.1lookup.io/api/v1/phone', {
        method: 'POST',
        headers: {
          'Authorization': `Bearer ${this.lookupApiKey}`,
          'Content-Type': 'application/json'
        },
        body: JSON.stringify({ 
          phone: contactData.phone,
          include_carrier_details: true,
          include_location_details: true,
          include_risk_assessment: true,
          include_social_metrics: true,
          include_communication_analysis: true
        })
      });
      
      if (phoneResponse.ok) {
        const phoneData = await phoneResponse.json();
        results.phone = {
          isValid: phoneData.data.classification.is_valid,
          carrier: phoneData.data.carrier_details?.name,
          lineType: phoneData.data.carrier_details?.type,
          networkType: phoneData.data.carrier_details?.network_type,
          riskLevel: phoneData.data.risk_assessment?.risk_level,
          riskScore: phoneData.data.risk_assessment?.risk_score,
          location: phoneData.data.location_details?.city,
          state: phoneData.data.location_details?.state,
          country: phoneData.data.location_details?.country,
          timezone: phoneData.data.location_details?.timezone,
          socialMetrics: phoneData.data.social_metrics,
          communicationAnalysis: phoneData.data.communication_analysis,
          reachabilityScore: phoneData.data.classification.reachability_score,
          socialCompatibility: this.assessSocialCompatibility(phoneData.data)
        };
      }
    }
    
    // Social CRM optimized email validation
    if (contactData.email) {
      const emailResponse = await fetch('https://app.1lookup.io/api/v1/email', {
        method: 'POST',
        headers: {
          'Authorization': `Bearer ${this.lookupApiKey}`,
          'Content-Type': 'application/json'
        },
        body: JSON.stringify({ 
          email: contactData.email,
          include_domain_details: true,
          include_risk_assessment: true,
          include_deliverability_check: true,
          include_social_presence: true,
          include_engagement_metrics: true
        })
      });
      
      if (emailResponse.ok) {
        const emailData = await emailResponse.json();
        results.email = {
          isValid: emailData.data.classification.is_valid,
          deliverable: emailData.data.classification.deliverable,
          riskLevel: emailData.data.risk_assessment?.risk_level,
          riskScore: emailData.data.risk_assessment?.risk_score,
          domain: emailData.data.domain_details?.domain,
          domainAge: emailData.data.domain_details?.age_days,
          domainReputation: emailData.data.domain_details?.reputation,
          socialPresence: emailData.data.social_presence,
          engagementMetrics: emailData.data.engagement_metrics,
          socialScore: emailData.data.social_presence?.score,
          deliverabilityConfidence: emailData.data.classification.deliverability_confidence
        };
      }
    }
    
    return results;
  }
  
  calculateSocialMetrics(validation, contactData, socialContext) {
    let overallScore = 0;
    let componentScores = {};
    
    // Phone validation scoring for social CRM
    if (validation.phone) {
      let phoneScore = 0;
      
      if (validation.phone.isValid) {
        phoneScore += 35; // Base validity for social CRM
        
        // Social CRM risk assessment
        switch (validation.phone.riskLevel) {
          case 'Low': phoneScore += 25; break;
          case 'Medium': phoneScore += 15; break;
          case 'High': phoneScore -= 8; break;
        }
        
        // Social compatibility scoring
        phoneScore += validation.phone.socialCompatibility * 15;
        
        // Communication analysis
        phoneScore += validation.phone.communicationAnalysis?.score * 0.12 || 6;
        
        // Line type for social engagement
        if (validation.phone.lineType === 'mobile') {
          phoneScore += 18; // Mobile preferred for social CRM
        } else if (validation.phone.lineType === 'landline') {
          phoneScore += 10; // Business landlines have value
        }
        
        // Social metrics integration
        phoneScore += validation.phone.socialMetrics?.engagement_potential * 0.1 || 5;
        
      } else {
        phoneScore -= 15; // Invalid phone impacts social engagement
      }
      
      componentScores.phone = Math.max(0, Math.min(100, phoneScore));
      overallScore += componentScores.phone * 0.55; // 55% weight
    }
    
    // Email validation scoring for social CRM
    if (validation.email) {
      let emailScore = 0;
      
      if (validation.email.isValid) {
        emailScore += 30; // Base validity
        
        // Deliverability for social marketing
        if (validation.email.deliverable) {
          emailScore += 22;
          emailScore += validation.email.deliverabilityConfidence * 8;
        }
        
        // Social presence scoring
        emailScore += validation.email.socialScore * 0.15 || 8;
        
        // Engagement metrics
        emailScore += validation.email.engagementMetrics?.score * 0.12 || 6;
        
        // Domain quality for social trust
        if (validation.email.domainAge > 365) {
          emailScore += 10;
        }
        
        if (validation.email.domainReputation === 'High') {
          emailScore += 8;
        }
        
      } else {
        emailScore -= 12;
      }
      
      componentScores.email = Math.max(0, Math.min(100, emailScore));
      overallScore += componentScores.email * 0.45; // 45% weight
    }
    
    // Calculate social CRM specific metrics
    const communicationScore = this.calculateCommunicationScore(validation);
    const engagementPotential = this.calculateEngagementPotential(validation, socialContext);
    const teamCollaborationScore = this.calculateTeamCollaborationScore(validation, contactData);
    const socialNetworkValue = this.calculateSocialNetworkValue(validation, socialContext);
    
    return {
      overallScore: Math.round(overallScore),
      componentScores: componentScores,
      communicationScore: communicationScore,
      engagementPotential: engagementPotential,
      teamCollaborationScore: teamCollaborationScore,
      socialNetworkValue: socialNetworkValue,
      calculationTimestamp: new Date().toISOString(),
      socialVersion: '2025.1'
    };
  }
  
  identifyOptimalSocialChannels(validation) {
    const channels = [];
    
    if (validation.phone?.isValid && validation.phone.socialCompatibility >= 0.7) {
      if (validation.phone.lineType === 'mobile') {
        channels.push('SMS', 'WhatsApp', 'Telegram');
      }
      channels.push('Voice_Call', 'Voicemail');
    }
    
    if (validation.email?.deliverable && validation.email.socialScore >= 70) {
      channels.push('Email', 'Email_Newsletter');
      
      if (validation.email.socialPresence?.platforms) {
        channels.push(...validation.email.socialPresence.platforms);
      }
    }
    
    // Default channels for team communication
    channels.push('Bitrix24_Chat', 'Bitrix24_Feed');
    
    return channels.join(', ');
  }
  
  determineOptimalCommunication(validation) {
    const preferences = [];
    
    if (validation.phone?.isValid && validation.phone.riskLevel === 'Low') {
      if (validation.phone.communicationAnalysis?.preferred_time) {
        preferences.push(`Call_${validation.phone.communicationAnalysis.preferred_time}`);
      } else {
        preferences.push('Voice_Call');
      }
      
      if (validation.phone.lineType === 'mobile') {
        preferences.push('SMS_Marketing', 'Mobile_Push');
      }
    }
    
    if (validation.email?.deliverable && validation.email.engagementMetrics?.preferred_frequency) {
      preferences.push(`Email_${validation.email.engagementMetrics.preferred_frequency}`);
    } else if (validation.email?.deliverable) {
      preferences.push('Email_Weekly');
    }
    
    return preferences.length > 0 ? preferences.join(', ') : 'Manual_Outreach';
  }
  
  recommendEngagementStrategy(socialMetrics) {
    if (socialMetrics.engagementPotential >= 85) {
      return 'High_Touch_Social_Engagement';
    } else if (socialMetrics.engagementPotential >= 65) {
      return 'Multi_Channel_Nurturing';
    } else if (socialMetrics.engagementPotential >= 45) {
      return 'Gradual_Relationship_Building';
    } else {
      return 'Low_Touch_Maintenance';
    }
  }
  
  recommendTeamAssignment(validation, socialMetrics) {
    const assignments = [];
    
    if (socialMetrics.engagementPotential >= 80) {
      assignments.push('Senior_Account_Manager');
    }
    
    if (socialMetrics.communicationScore >= 75) {
      assignments.push('Social_Media_Specialist');
    }
    
    if (validation.phone?.isValid && validation.phone.socialCompatibility >= 0.8) {
      assignments.push('Phone_Specialist');
    }
    
    if (validation.email?.socialPresence?.platforms?.length > 2) {
      assignments.push('Digital_Marketing_Team');
    }
    
    return assignments.length > 0 ? assignments.join(', ') : 'General_Team';
  }
  
  async createSocialActivities(contactId, validation, socialMetrics) {
    const activities = [];
    
    // Create social engagement activities
    if (socialMetrics.engagementPotential >= 75) {
      activities.push({
        TYPE_ID: 2, // Task
        SUBJECT: 'High Social Engagement Potential - Priority Contact',
        DESCRIPTION: `Social Score: ${socialMetrics.overallScore} - Multi-channel engagement recommended`,
        PRIORITY: 2, // High
        RESPONSIBLE_ID: await this.getOptimalTeamMember(socialMetrics),
        DEADLINE: new Date(Date.now() + 4 * 60 * 60 * 1000).toISOString(), // 4 hours
        OWNER_ID: contactId,
        OWNER_TYPE_ID: 3 // Contact
      });
    }
    
    if (socialMetrics.communicationScore >= 70) {
      activities.push({
        TYPE_ID: 2, // Task
        SUBJECT: 'Social Communication Strategy Setup',
        DESCRIPTION: 'Configure multi-channel social communication workflow',
        PRIORITY: 1, // Medium
        RESPONSIBLE_ID: await this.getSocialMediaSpecialist(),
        DEADLINE: new Date(Date.now() + 8 * 60 * 60 * 1000).toISOString(), // 8 hours
        OWNER_ID: contactId,
        OWNER_TYPE_ID: 3
      });
    }
    
    // Create activities in Bitrix24
    for (const activity of activities) {
      try {
        await this.bitrix24.callMethod('crm.activity.add', { fields: activity });
      } catch (error) {
        console.error('Failed to create social activity:', error);
      }
    }
  }
  
  async addToSocialWorkflows(contactId, validation, socialMetrics) {
    // Add contact to appropriate Bitrix24 workflows
    const workflows = [];
    
    if (socialMetrics.engagementPotential >= 85) {
      workflows.push('high_value_social_engagement');
    }
    
    if (socialMetrics.teamCollaborationScore >= 80) {
      workflows.push('team_collaboration_priority');
    }
    
    if (validation.phone?.socialCompatibility >= 0.8 && validation.email?.socialScore >= 75) {
      workflows.push('multi_channel_social_nurturing');
    }
    
    // Execute workflows using Bitrix24's automation
    for (const workflow of workflows) {
      try {
        await this.executeBitrix24Workflow(workflow, contactId);
      } catch (error) {
        console.error(`Failed to execute workflow ${workflow}:, error);
      }
    }
  }
  
  async createSocialOpportunity(contactId, validation, socialMetrics) {
    try {
      const deal = await this.bitrix24.callMethod('crm.deal.add', {
        fields: {
          TITLE: `Social Engagement Opportunity - Score: ${socialMetrics.engagementPotential}`,
          CONTACT_ID: contactId,
          OPPORTUNITY: this.estimateSocialValue(socialMetrics),
          PROBABILITY: Math.min(95, socialMetrics.engagementPotential),
          STAGE_ID: 'NEW',
          SOURCE_ID: 'SOCIAL_VALIDATION',
          
          // Social CRM specific fields
          UF_CRM_SOCIAL_SCORE: socialMetrics.overallScore,
          UF_CRM_ENGAGEMENT_POTENTIAL: socialMetrics.engagementPotential,
          UF_CRM_COMMUNICATION_SCORE: socialMetrics.communicationScore,
          UF_CRM_TEAM_COLLABORATION_SCORE: socialMetrics.teamCollaborationScore
        }
      });
      
      return deal.result;
    } catch (error) {
      console.error('Failed to create social opportunity:', error);
      return null;
    }
  }
  
  developSocialStrategy(validation, socialMetrics) {
    return {
      primaryChannel: validation.phone?.socialCompatibility >= 0.8 ? 'Phone' : 'Email',
      socialChannels: this.identifyOptimalSocialChannels(validation).split(', '),
      engagementFrequency: socialMetrics.engagementPotential >= 80 ? 'High' : 
                          socialMetrics.engagementPotential >= 60 ? 'Medium' : 'Low',
      teamCollaborationLevel: socialMetrics.teamCollaborationScore >= 75 ? 'High' : 
                              socialMetrics.teamCollaborationScore >= 50 ? 'Medium' : 'Low',
      expectedROI: this.calculateSocialROI(socialMetrics),
      timeline: socialMetrics.engagementPotential >= 80 ? '1-2 weeks' : '1-2 months'
    };
  }
  
  createTeamPlan(validation, socialMetrics) {
    return {
      primaryTeam: this.recommendTeamAssignment(validation, socialMetrics),
      collaborationTools: ['Bitrix24_Chat', 'Bitrix24_Feed', 'Social_Calendar'],
      communicationProtocol: this.determineOptimalCommunication(validation),
      escalationPath: socialMetrics.engagementPotential >= 85 ? 'Management' : 'Team_Lead',
      reviewFrequency: 'Weekly',
      successMetrics: ['Engagement_Rate', 'Response_Time', 'Satisfaction_Score']
    };
  }
  
  // Helper methods
  assessSocialCompatibility(phoneData) {
    let compatibility = 0.4;
    
    if (phoneData.classification.is_valid) compatibility += 0.2;
    if (phoneData.risk_assessment?.risk_level === 'Low') compatibility += 0.15;
    if (phoneData.social_metrics?.engagement_potential >= 70) compatibility += 0.15;
    if (phoneData.communication_analysis?.responsiveness === 'High') compatibility += 0.1;
    
    return Math.min(1.0, compatibility);
  }
  
  calculateCommunicationScore(validation) {
    let score = 30;
    
    if (validation.phone?.isValid && validation.phone.communicationAnalysis?.score) {
      score += validation.phone.communicationAnalysis.score * 0.35;
    }
    
    if (validation.email?.deliverable && validation.email.engagementMetrics?.score) {
      score += validation.email.engagementMetrics.score * 0.35;
    }
    
    return Math.min(100, score);
  }
  
  calculateEngagementPotential(validation, socialContext) {
    let potential = 40;
    
    if (validation.phone?.socialCompatibility >= 0.8) potential += 30;
    if (validation.email?.socialScore >= 75) potential += 25;
    if (socialContext.socialMediaPresence) potential += 15;
    if (validation.phone?.communicationAnalysis?.engagement_history === 'Positive') potential += 10;
    
    return Math.min(100, potential);
  }
  
  calculateTeamCollaborationScore(validation, contactData) {
    let score = 25;
    
    if (validation.phone?.isValid && validation.email?.deliverable) score += 35;
    if (contactData.company && contactData.jobTitle) score += 20;
    if (validation.phone?.location && validation.email?.domain) score += 15;
    if (contactData.socialProfiles) score += 10;
    
    return Math.min(100, score);
  }
  
  calculateSocialNetworkValue(validation, socialContext) {
    let value = 20;
    
    if (validation.email?.socialPresence?.platforms?.length >= 3) value += 40;
    if (validation.phone?.socialMetrics?.network_size === 'Large') value += 25;
    if (socialContext.influenceScore >= 70) value += 15;
    
    return Math.min(100, value);
  }
  
  calculateSocialROI(socialMetrics) {
    const baseROI = 150; // Base percentage
    const multiplier = socialMetrics.engagementPotential / 100;
    const teamBonus = socialMetrics.teamCollaborationScore * 0.5;
    
    return Math.round(baseROI * multiplier + teamBonus);
  }
  
  async getOptimalTeamMember(socialMetrics) {
    // Get team member based on social metrics
    // In real implementation, would query Bitrix24 users
    return '1'; // Default user ID
  }
  
  async getSocialMediaSpecialist() {
    // Get social media specialist ID
    return '2'; // Default social media specialist ID
  }
  
  estimateSocialValue(socialMetrics) {
    const baseValue = 3000;
    const multiplier = socialMetrics.engagementPotential / 100;
    const socialBonus = socialMetrics.socialNetworkValue * 10;
    
    return Math.round(baseValue * multiplier + socialBonus);
  }
  
  async executeBitrix24Workflow(workflowName, contactId) {
    // Execute Bitrix24 workflow
    console.log(`Executing Bitrix24 workflow: ${workflowName} for contact: ${contactId}`);
    
    // In real implementation, would interface with Bitrix24 workflow API
  }
  
  async updateTeamMetrics(validation, socialMetrics) {
    // Update team collaboration metrics
    const metrics = {
      timestamp: new Date().toISOString(),
      phoneValidationRate: validation.phone?.isValid ? 1 : 0,
      emailValidationRate: validation.email?.isValid ? 1 : 0,
      socialEngagementScore: socialMetrics.engagementPotential,
      teamCollaborationEfficiency: socialMetrics.teamCollaborationScore,
      communicationEffectiveness: socialMetrics.communicationScore
    };
    
    console.log('Updated social CRM metrics:', metrics);
  }
  
  getValidationStatus(validation) {
    const phoneValid = validation.phone?.isValid || false;
    const emailValid = validation.email?.isValid || false;
    
    if (phoneValid && emailValid) return 'Fully_Validated';
    if (phoneValid || emailValid) return 'Partially_Validated';
    return 'Validation_Required';
  }
}

// Usage example
const bitrix24Integration = new Bitrix24ValidationIntegration({
  domain: process.env.BITRIX24_DOMAIN,
  clientId: process.env.BITRIX24_CLIENT_ID,
  clientSecret: process.env.BITRIX24_CLIENT_SECRET,
  redirectUri: process.env.BITRIX24_REDIRECT_URI
}, process.env.LOOKUP_API_KEY);

// Authenticate with Bitrix24
await bitrix24Integration.authenticate('your_auth_code');

// Create social CRM validated contact
const result = await bitrix24Integration.createValidatedContact({
  firstName: 'Alex',
  lastName: 'Rodriguez',
  email: 'alex@socialcorp.com',
  phone: '+1234567890',
  company: 'Social Corp',
  jobTitle: 'Community Manager',
  companyId: 'company_456'
}, {
  socialMediaPresence: true,
  influenceScore: 75,
  teamCollaborationNeeds: 'high',
  communicationStyle: 'social_first'
});

console.log('Bitrix24 social CRM validation result:', result);