Best Creatio Phone Validation API & Email Verification Integration 2025

// Creatio OData REST API integration with business process validation
const CreatioClient = require('creatio-sdk');
const fetch = require('node-fetch');

class CreatioValidationIntegration {
  constructor(creatioConfig, lookupApiKey) {
    this.creatio = new CreatioClient({
      baseUrl: creatioConfig.baseUrl,
      username: creatioConfig.username,
      password: creatioConfig.password,
      authType: 'basic' // or 'oauth2'
    });
    this.lookupApiKey = lookupApiKey;
    this.isAuthenticated = false;
  }
  
  async authenticate() {
    if (!this.isAuthenticated) {
      await this.creatio.authenticate();
      this.isAuthenticated = true;
    }
  }
  
  async createValidatedContact(contactData, businessProcessContext = {}) {
    try {
      await this.authenticate();
      
      // Perform comprehensive validation for business processes
      const validation = await this.validateContactInfo(contactData);
      
      // Calculate business process quality metrics
      const processMetrics = this.calculateProcessMetrics(validation, contactData, businessProcessContext);
      
      // Create contact in Creatio with business process validation data
      const contact = await this.creatio.odata.create('Contact', {
        Name: contactData.name,
        Email: validation.email?.isValid ? contactData.email : '',
        MobilePhone: validation.phone?.isValid ? contactData.phone : '',
        WorkPhone: contactData.workPhone || '',
        AccountId: contactData.accountId,
        JobTitle: contactData.jobTitle,
        Department: contactData.department,
        
        // Custom validation fields for business processes
        ValidationStatus: this.getValidationStatus(validation),
        PhoneValidationResult: validation.phone?.isValid ? 'Valid' : 'Invalid',
        PhoneCarrier: validation.phone?.carrier || '',
        PhoneLineType: validation.phone?.lineType || '',
        PhoneRiskLevel: validation.phone?.riskLevel || 'Unknown',
        PhoneLocation: validation.phone?.location || '',
        PhoneCountry: validation.phone?.country || '',
        PhoneTimezone: validation.phone?.timezone || '',
        
        EmailValidationResult: validation.email?.isValid ? 'Valid' : 'Invalid',
        EmailDeliverability: validation.email?.deliverable ? 'Deliverable' : 'Not Deliverable',
        EmailRiskLevel: validation.email?.riskLevel || 'Unknown',
        EmailDomainAge: validation.email?.domainAge || 0,
        
        // Business process metrics
        ContactQualityScore: processMetrics.overallScore,
        ProcessEfficiencyScore: processMetrics.processEfficiencyScore,
        AutomationReadinessScore: processMetrics.automationReadinessScore,
        ValidationTimestamp: new Date().toISOString(),
        
        // Business process routing
        ProcessStage: this.determineProcessStage(processMetrics),
        WorkflowPriority: this.determineWorkflowPriority(validation, processMetrics),
        AutomationPath: this.determineAutomationPath(validation, processMetrics),
        
        // Integration context
        BusinessContext: JSON.stringify(businessProcessContext),
        ValidationSource: 'API_Integration',
        ProcessVersion: '2025.1'
      });
      
      // Trigger business process workflows based on validation
      await this.triggerBusinessProcessWorkflows(contact.Id, validation, processMetrics);
      
      // Create process-related activities
      await this.createProcessActivities(contact.Id, validation, processMetrics);
      
      // Update business intelligence metrics
      await this.updateBIMetrics(validation, processMetrics);
      
      // Log validation event for process analytics
      await this.logProcessValidationEvent(contact.Id, validation, processMetrics);
      
      return {
        success: true,
        contactId: contact.Id,
        validationResults: validation,
        processMetrics: processMetrics,
        businessProcessRecommendations: this.generateProcessRecommendations(validation, processMetrics),
        automationOpportunities: this.identifyAutomationOpportunities(validation, processMetrics)
      };
      
    } catch (error) {
      console.error('Creatio contact creation failed:', error);
      return { success: false, error: error.message };
    }
  }
  
  async validateContactInfo(contactData) {
    const results = {};
    
    // Business process optimized phone validation
    if (contactData.phone) {
      const phoneResponse = await fetch('https://app.1lookup.io/api/v1/phone', {
        method: 'POST',
        headers: {
          'Authorization': `Bearer ${this.lookupApiKey}`,
          'Content-Type': 'application/json'
        },
        body: JSON.stringify({ 
          phone: contactData.phone,
          include_carrier_details: true,
          include_location_details: true,
          include_risk_assessment: true,
          include_business_context: true,
          include_process_metrics: true
        })
      });
      
      if (phoneResponse.ok) {
        const phoneData = await phoneResponse.json();
        results.phone = {
          isValid: phoneData.data.classification.is_valid,
          carrier: phoneData.data.carrier_details?.name,
          lineType: phoneData.data.carrier_details?.type,
          networkType: phoneData.data.carrier_details?.network_type,
          riskLevel: phoneData.data.risk_assessment?.risk_level,
          riskScore: phoneData.data.risk_assessment?.risk_score,
          location: phoneData.data.location_details?.city,
          state: phoneData.data.location_details?.state,
          country: phoneData.data.location_details?.country,
          timezone: phoneData.data.location_details?.timezone,
          businessMetrics: phoneData.data.business_context,
          processReadiness: phoneData.data.process_metrics,
          reachabilityScore: phoneData.data.classification.reachability_score,
          automationCompatibility: this.assessAutomationCompatibility(phoneData.data)
        };
      }
    }
    
    // Business process optimized email validation
    if (contactData.email) {
      const emailResponse = await fetch('https://app.1lookup.io/api/v1/email', {
        method: 'POST',
        headers: {
          'Authorization': `Bearer ${this.lookupApiKey}`,
          'Content-Type': 'application/json'
        },
        body: JSON.stringify({ 
          email: contactData.email,
          include_domain_details: true,
          include_risk_assessment: true,
          include_deliverability_check: true,
          include_business_classification: true,
          include_automation_metrics: true
        })
      });
      
      if (emailResponse.ok) {
        const emailData = await emailResponse.json();
        results.email = {
          isValid: emailData.data.classification.is_valid,
          deliverable: emailData.data.classification.deliverable,
          riskLevel: emailData.data.risk_assessment?.risk_level,
          riskScore: emailData.data.risk_assessment?.risk_score,
          domain: emailData.data.domain_details?.domain,
          domainAge: emailData.data.domain_details?.age_days,
          domainReputation: emailData.data.domain_details?.reputation,
          businessType: emailData.data.business_classification?.type,
          emailCategory: emailData.data.classification.email_category,
          automationScore: emailData.data.automation_metrics?.score,
          processCompatibility: emailData.data.automation_metrics?.process_compatibility,
          deliverabilityConfidence: emailData.data.classification.deliverability_confidence
        };
      }
    }
    
    return results;
  }
  
  calculateProcessMetrics(validation, contactData, businessProcessContext) {
    let overallScore = 0;
    let componentScores = {};
    
    // Phone validation scoring for business processes
    if (validation.phone) {
      let phoneScore = 0;
      
      if (validation.phone.isValid) {
        phoneScore += 40; // Base validity for processes
        
        // Business process risk assessment
        switch (validation.phone.riskLevel) {
          case 'Low': phoneScore += 30; break;
          case 'Medium': phoneScore += 18; break;
          case 'High': phoneScore -= 12; break;
        }
        
        // Process automation compatibility
        phoneScore += validation.phone.automationCompatibility * 15;
        
        // Line type for business processes
        if (validation.phone.lineType === 'mobile') {
          phoneScore += 20; // Mobile preferred for most processes
        } else if (validation.phone.lineType === 'landline') {
          phoneScore += 15; // Business landlines good for B2B processes
        }
        
        // Reachability for process success
        phoneScore += validation.phone.reachabilityScore * 15;
        
      } else {
        phoneScore -= 25; // Invalid phone impacts processes
      }
      
      componentScores.phone = Math.max(0, Math.min(100, phoneScore));
      overallScore += componentScores.phone * 0.55; // 55% weight for business processes
    }
    
    // Email validation scoring for business processes
    if (validation.email) {
      let emailScore = 0;
      
      if (validation.email.isValid) {
        emailScore += 35; // Base validity
        
        // Deliverability crucial for automated processes
        if (validation.email.deliverable) {
          emailScore += 25;
          emailScore += validation.email.deliverabilityConfidence * 10;
        }
        
        // Process automation scoring
        emailScore += validation.email.automationScore * 0.2; // Scale to 20 points
        
        // Business classification bonus
        if (validation.email.businessType === 'corporate') {
          emailScore += 8;
        } else if (validation.email.businessType === 'professional') {
          emailScore += 6;
        }
        
        // Domain reputation for business processes
        if (validation.email.domainReputation === 'High') {
          emailScore += 10;
        } else if (validation.email.domainReputation === 'Medium') {
          emailScore += 5;
        }
        
      } else {
        emailScore -= 20;
      }
      
      componentScores.email = Math.max(0, Math.min(100, emailScore));
      overallScore += componentScores.email * 0.45; // 45% weight
    }
    
    // Calculate business process specific metrics
    const processEfficiencyScore = this.calculateProcessEfficiencyScore(validation, businessProcessContext);
    const automationReadinessScore = this.calculateAutomationReadinessScore(validation);
    const workflowOptimizationScore = this.calculateWorkflowOptimizationScore(validation, contactData);
    
    return {
      overallScore: Math.round(overallScore),
      componentScores: componentScores,
      processEfficiencyScore: processEfficiencyScore,
      automationReadinessScore: automationReadinessScore,
      workflowOptimizationScore: workflowOptimizationScore,
      calculationTimestamp: new Date().toISOString(),
      processVersion: '2025.1'
    };
  }
  
  determineProcessStage(processMetrics) {
    const score = processMetrics.overallScore;
    
    if (score >= 85) return 'Ready_For_Automation';
    if (score >= 70) return 'Process_Qualified';
    if (score >= 55) return 'Data_Enrichment_Needed';
    if (score >= 40) return 'Manual_Review_Required';
    return 'Data_Cleanup_Stage';
  }
  
  determineWorkflowPriority(validation, processMetrics) {
    let priority = 'Medium';
    
    // High automation readiness gets high priority
    if (processMetrics.automationReadinessScore >= 85) {
      priority = 'High';
    }
    
    // Low quality needs low priority to avoid wasting automation resources
    if (processMetrics.overallScore < 40) {
      priority = 'Low';
    }
    
    // Business context adjustments
    if (validation.phone?.businessMetrics?.priority === 'enterprise') {
      priority = 'High';
    }
    
    return priority;
  }
  
  determineAutomationPath(validation, processMetrics) {
    const paths = [];
    
    if (validation.phone?.isValid && validation.phone.automationCompatibility >= 0.8) {
      paths.push('Phone_Automation');
    }
    
    if (validation.email?.deliverable && validation.email.automationScore >= 80) {
      paths.push('Email_Automation');
    }
    
    if (processMetrics.overallScore >= 75) {
      paths.push('Full_Process_Automation');
    } else if (processMetrics.overallScore >= 50) {
      paths.push('Supervised_Automation');
    } else {
      paths.push('Manual_Process');
    }
    
    return paths.join(', ');
  }
  
  async triggerBusinessProcessWorkflows(contactId, validation, processMetrics) {
    const workflows = [];
    
    // High-quality contacts trigger VIP processes
    if (processMetrics.overallScore >= 80) {
      workflows.push('VIP_Customer_Onboarding');
    }
    
    // Automation-ready contacts trigger automated workflows
    if (processMetrics.automationReadinessScore >= 85) {
      workflows.push('Automated_Lead_Processing');
    }
    
    // Data quality issues trigger cleanup processes
    if (processMetrics.overallScore < 50) {
      workflows.push('Data_Quality_Improvement');
    }
    
    // Risk assessment triggers security workflows
    if (validation.phone?.riskLevel === 'High' || validation.email?.riskLevel === 'High') {
      workflows.push('Security_Review_Process');
    }
    
    // Execute workflows using Creatio's process engine
    for (const workflow of workflows) {
      try {
        await this.executeCreatioProcess(workflow, contactId, {
          validationData: validation,
          processMetrics: processMetrics
        });
      } catch (error) {
        console.error(`Failed to execute workflow ${workflow}:, error);
      }
    }
  }
  
  async createProcessActivities(contactId, validation, processMetrics) {
    const activities = [];
    
    // Create activities based on validation results and process metrics
    if (processMetrics.overallScore >= 80) {
      activities.push({
        type: 'Task',
        contactId: contactId,
        subject: 'High-Quality Lead Follow-up',
        dueDate: new Date(Date.now() + 2 * 60 * 60 * 1000), // 2 hours
        priority: 'High',
        description: `Quality Score: ${processMetrics.overallScore} - Priority processing required`
      });
    } else if (processMetrics.overallScore < 40) {
      activities.push({
        type: 'Task',
        contactId: contactId,
        subject: 'Data Quality Review',
        dueDate: new Date(Date.now() + 48 * 60 * 60 * 1000), // 48 hours
        priority: 'Low',
        description: 'Contact data needs improvement before processing'
      });
    }
    
    // Create activities in Creatio
    for (const activity of activities) {
      try {
        await this.creatio.odata.create('Activity', activity);
      } catch (error) {
        console.error('Failed to create activity:', error);
      }
    }
  }
  
  generateProcessRecommendations(validation, processMetrics) {
    const recommendations = [];
    
    if (processMetrics.automationReadinessScore >= 80) {
      recommendations.push({
        type: 'Automation',
        priority: 'High',
        action: 'Enable full process automation',
        benefit: 'Reduce manual processing time by 85%'
      });
    }
    
    if (validation.phone?.isValid && validation.email?.deliverable) {
      recommendations.push({
        type: 'Multi-Channel',
        priority: 'Medium',
        action: 'Implement multi-channel communication process',
        benefit: 'Increase engagement rates by 40%'
      });
    }
    
    if (processMetrics.processEfficiencyScore < 60) {
      recommendations.push({
        type: 'Process_Optimization',
        priority: 'Medium',
        action: 'Review and optimize current processes',
        benefit: 'Improve process efficiency by 25%'
      });
    }
    
    return recommendations;
  }
  
  identifyAutomationOpportunities(validation, processMetrics) {
    const opportunities = [];
    
    if (validation.phone?.automationCompatibility >= 0.8) {
      opportunities.push({
        area: 'Phone_Verification',
        potential: 'High',
        estimatedSaving: '60% time reduction',
        implementation: 'Automated phone validation workflow'
      });
    }
    
    if (validation.email?.processCompatibility >= 85) {
      opportunities.push({
        area: 'Email_Processing',
        potential: 'High', 
        estimatedSaving: '75% manual work reduction',
        implementation: 'Automated email verification and routing'
      });
    }
    
    if (processMetrics.workflowOptimizationScore >= 70) {
      opportunities.push({
        area: 'End_to_End_Automation',
        potential: 'Very High',
        estimatedSaving: '90% process automation',
        implementation: 'Complete no-code workflow automation'
      });
    }
    
    return opportunities;
  }
  
  // Helper methods
  assessAutomationCompatibility(phoneData) {
    let compatibility = 0.5; // Base compatibility
    
    if (phoneData.classification.is_valid) compatibility += 0.3;
    if (phoneData.risk_assessment?.risk_level === 'Low') compatibility += 0.2;
    if (phoneData.carrier_details?.reliability_score >= 0.8) compatibility += 0.1;
    
    return Math.min(1.0, compatibility);
  }
  
  calculateProcessEfficiencyScore(validation, businessProcessContext) {
    let score = 50; // Base efficiency
    
    if (validation.phone?.isValid) score += 25;
    if (validation.email?.deliverable) score += 20;
    if (businessProcessContext.priority === 'high') score += 15;
    if (validation.phone?.automationCompatibility >= 0.8) score += 10;
    
    return Math.min(100, score);
  }
  
  calculateAutomationReadinessScore(validation) {
    let score = 0;
    
    // Phone automation readiness
    if (validation.phone?.isValid) {
      score += 40;
      score += validation.phone.automationCompatibility * 20;
    }
    
    // Email automation readiness  
    if (validation.email?.deliverable) {
      score += 30;
      score += (validation.email.automationScore || 50) * 0.3;
    }
    
    return Math.min(100, score);
  }
  
  calculateWorkflowOptimizationScore(validation, contactData) {
    let score = 30; // Base optimization potential
    
    if (validation.phone?.isValid && validation.email?.deliverable) {
      score += 40; // Multi-channel optimization
    }
    
    if (contactData.company && contactData.jobTitle) {
      score += 20; // Business context optimization
    }
    
    if (validation.phone?.processReadiness >= 0.8) {
      score += 10; // Process readiness bonus
    }
    
    return Math.min(100, score);
  }
  
  async executeCreatioProcess(processName, contactId, processData) {
    // Execute Creatio business process
    try {
      await this.creatio.process.execute(processName, {
        contactId: contactId,
        processParameters: processData
      });
      console.log(`Executed Creatio process: ${processName}`);
    } catch (error) {
      console.error(`Failed to execute Creatio process ${processName}:, error);
    }
  }
  
  async updateBIMetrics(validation, processMetrics) {
    // Update business intelligence metrics
    const metrics = {
      validationDate: new Date().toISOString(),
      phoneValidRate: validation.phone?.isValid ? 1 : 0,
      emailValidRate: validation.email?.isValid ? 1 : 0,
      avgQualityScore: processMetrics.overallScore,
      automationReadiness: processMetrics.automationReadinessScore,
      processEfficiency: processMetrics.processEfficiencyScore
    };
    
    console.log('Updated BI metrics:', metrics);
  }
  
  async logProcessValidationEvent(contactId, validation, processMetrics) {
    // Log validation event for process analytics
    try {
      await this.creatio.odata.create('ValidationEvent', {
        ContactId: contactId,
        EventTimestamp: new Date().toISOString(),
        ValidationResults: JSON.stringify(validation),
        ProcessMetrics: JSON.stringify(processMetrics),
        EventType: 'Contact_Validation',
        Source: 'API_Integration'
      });
    } catch (error) {
      console.error('Failed to log validation event:', error);
    }
  }
  
  getValidationStatus(validation) {
    const phoneValid = validation.phone?.isValid || false;
    const emailValid = validation.email?.isValid || false;
    
    if (phoneValid && emailValid) return 'Fully_Validated';
    if (phoneValid || emailValid) return 'Partially_Validated';
    return 'Validation_Required';
  }
}

// Usage example
const creatioIntegration = new CreatioValidationIntegration({
  baseUrl: process.env.CREATIO_BASE_URL,
  username: process.env.CREATIO_USERNAME,
  password: process.env.CREATIO_PASSWORD
}, process.env.LOOKUP_API_KEY);

// Create business process validated contact
const result = await creatioIntegration.createValidatedContact({
  name: 'John Doe',
  email: 'john@businesscorp.com',
  phone: '+1234567890',
  workPhone: '+1987654321',
  company: 'Business Corp',
  jobTitle: 'Director of Operations',
  department: 'Operations'
}, {
  // Business process context
  priority: 'high',
  source: 'trade_show',
  campaign: 'enterprise_leads_2025',
  expectedValue: 50000,
  processType: 'b2b_enterprise'
});

console.log('Creatio business process validation result:', result);