Best SugarCRM Phone Validation API & Email Verification Integration 2025

// SugarCRM REST API integration with enterprise phone validation
const SugarCRMClient = require('sugarcrm-rest-client');
const fetch = require('node-fetch');

class SugarCRMValidationIntegration {
  constructor(sugarConfig, lookupApiKey) {
    this.sugar = new SugarCRMClient({
      serverUrl: sugarConfig.serverUrl,
      username: sugarConfig.username,
      password: sugarConfig.password,
      platform: 'api'
    });
    this.lookupApiKey = lookupApiKey;
    this.isAuthenticated = false;
  }
  
  async authenticate() {
    if (!this.isAuthenticated) {
      await this.sugar.login();
      this.isAuthenticated = true;
    }
  }
  
  async createValidatedContact(contactData, customModuleData = {}) {
    try {
      await this.authenticate();
      
      // Perform comprehensive enterprise validation
      const validation = await this.validateContactInfo(contactData);
      
      // Calculate enterprise-grade quality metrics
      const enterpriseMetrics = this.calculateEnterpriseMetrics(validation, contactData);
      
      // Create contact in SugarCRM with enterprise validation data
      const contact = await this.sugar.create('Contacts', {
        first_name: contactData.firstName,
        last_name: contactData.lastName,
        email1: validation.email?.isValid ? contactData.email : '',
        phone_mobile: validation.phone?.isValid ? contactData.phone : '',
        phone_work: contactData.workPhone || '',
        account_name: contactData.company,
        title: contactData.title,
        department: contactData.department,
        
        // Custom validation fields
        validation_status_c: this.getValidationStatus(validation),
        phone_validation_result_c: validation.phone?.isValid ? 'Valid' : 'Invalid',
        phone_carrier_c: validation.phone?.carrier || '',
        phone_line_type_c: validation.phone?.lineType || '',
        phone_risk_level_c: validation.phone?.riskLevel || 'Unknown',
        phone_location_c: validation.phone?.location || '',
        phone_country_c: validation.phone?.country || '',
        phone_timezone_c: validation.phone?.timezone || '',
        
        email_validation_result_c: validation.email?.isValid ? 'Valid' : 'Invalid',
        email_deliverability_c: validation.email?.deliverable ? 'Deliverable' : 'Not Deliverable',
        email_risk_level_c: validation.email?.riskLevel || 'Unknown',
        email_domain_age_c: validation.email?.domainAge || 0,
        
        // Enterprise quality metrics
        contact_quality_score_c: enterpriseMetrics.overallScore,
        data_integrity_score_c: enterpriseMetrics.dataIntegrityScore,
        compliance_score_c: enterpriseMetrics.complianceScore,
        validation_timestamp_c: new Date().toISOString(),
        
        // Custom business logic fields
        lead_temperature_c: this.calculateLeadTemperature(enterpriseMetrics),
        follow_up_priority_c: this.determineFollowUpPriority(validation, enterpriseMetrics),
        territory_assignment_c: this.calculateTerritoryAssignment(validation),
        
        // Merge custom module data
        ...customModuleData
      });
      
      // Create related opportunity if quality score is high
      if (enterpriseMetrics.overallScore >= 75) {
        await this.createQualityOpportunity(contact.id, validation, enterpriseMetrics);
      }
      
      // Log validation event for enterprise reporting
      await this.logValidationEvent(contact.id, validation, enterpriseMetrics);
      
      // Trigger custom workflows based on validation results
      await this.triggerCustomWorkflows(contact.id, validation, enterpriseMetrics);
      
      return {
        success: true,
        contactId: contact.id,
        validationResults: validation,
        enterpriseMetrics: enterpriseMetrics,
        followUpRecommendations: this.generateFollowUpRecommendations(validation, enterpriseMetrics)
      };
      
    } catch (error) {
      console.error('SugarCRM contact creation failed:', error);
      return { success: false, error: error.message };
    }
  }
  
  async validateContactInfo(contactData) {
    const results = {};
    
    // Enterprise-grade phone validation with extended data
    if (contactData.phone) {
      const phoneResponse = await fetch('https://app.1lookup.io/api/v1/phone', {
        method: 'POST',
        headers: {
          'Authorization': `Bearer ${this.lookupApiKey}`,
          'Content-Type': 'application/json'
        },
        body: JSON.stringify({ 
          phone: contactData.phone,
          include_carrier_details: true,
          include_location_details: true,
          include_risk_assessment: true,
          include_porting_details: true,
          include_reachability_analysis: true
        })
      });
      
      if (phoneResponse.ok) {
        const phoneData = await phoneResponse.json();
        results.phone = {
          isValid: phoneData.data.classification.is_valid,
          carrier: phoneData.data.carrier_details?.name,
          lineType: phoneData.data.carrier_details?.type,
          networkType: phoneData.data.carrier_details?.network_type,
          riskLevel: phoneData.data.risk_assessment?.risk_level,
          riskScore: phoneData.data.risk_assessment?.risk_score,
          location: phoneData.data.location_details?.city,
          state: phoneData.data.location_details?.state,
          country: phoneData.data.location_details?.country,
          timezone: phoneData.data.location_details?.timezone,
          portingHistory: phoneData.data.carrier_details?.porting_history,
          reachabilityScore: phoneData.data.classification.reachability_score,
          fraudIndicators: phoneData.data.risk_assessment?.fraud_indicators || [],
          complianceFlags: phoneData.data.compliance?.flags || [],
          lastSeen: phoneData.data.metadata?.last_seen_date
        };
      }
    }
    
    // Enterprise-grade email validation with comprehensive analysis
    if (contactData.email) {
      const emailResponse = await fetch('https://app.1lookup.io/api/v1/email', {
        method: 'POST',
        headers: {
          'Authorization': `Bearer ${this.lookupApiKey}`,
          'Content-Type': 'application/json'
        },
        body: JSON.stringify({ 
          email: contactData.email,
          include_domain_details: true,
          include_risk_assessment: true,
          include_deliverability_check: true,
          include_security_analysis: true,
          include_reputation_check: true
        })
      });
      
      if (emailResponse.ok) {
        const emailData = await emailResponse.json();
        results.email = {
          isValid: emailData.data.classification.is_valid,
          deliverable: emailData.data.classification.deliverable,
          riskLevel: emailData.data.risk_assessment?.risk_level,
          riskScore: emailData.data.risk_assessment?.risk_score,
          domain: emailData.data.domain_details?.domain,
          domainAge: emailData.data.domain_details?.age_days,
          domainReputation: emailData.data.domain_details?.reputation,
          mxRecords: emailData.data.domain_details?.mx_records,
          spamScore: emailData.data.risk_assessment?.spam_score,
          securityFlags: emailData.data.security?.flags || [],
          emailType: emailData.data.classification.email_type,
          roleAccount: emailData.data.classification.is_role_account,
          disposableEmail: emailData.data.classification.is_disposable,
          deliverabilityConfidence: emailData.data.classification.deliverability_confidence
        };
      }
    }
    
    return results;
  }
  
  calculateEnterpriseMetrics(validation, contactData) {
    let overallScore = 0;
    let componentScores = {};
    
    // Phone validation scoring with enterprise weighting
    if (validation.phone) {
      let phoneScore = 0;
      
      if (validation.phone.isValid) {
        phoneScore += 35; // Base validity
        
        // Risk assessment impact
        switch (validation.phone.riskLevel) {
          case 'Low': phoneScore += 30; break;
          case 'Medium': phoneScore += 15; break;
          case 'High': phoneScore -= 15; break;
        }
        
        // Line type and network quality
        if (validation.phone.lineType === 'mobile') {
          phoneScore += 20;
          
          // Network type bonus for enterprise reliability
          if (validation.phone.networkType === '5G') phoneScore += 10;
          else if (validation.phone.networkType === '4G') phoneScore += 8;
        } else if (validation.phone.lineType === 'landline') {
          phoneScore += 15; // Business landlines valuable for B2B
        }
        
        // Carrier reliability for enterprise communications
        if (validation.phone.carrier && this.isEnterpriseCarrier(validation.phone.carrier)) {
          phoneScore += 15;
        }
        
        // Reachability and fraud considerations
        if (validation.phone.reachabilityScore >= 0.9) {
          phoneScore += 12;
        } else if (validation.phone.reachabilityScore >= 0.7) {
          phoneScore += 8;
        }
        
        // Fraud indicators penalty
        if (validation.phone.fraudIndicators.length > 0) {
          phoneScore -= validation.phone.fraudIndicators.length * 5;
        }
        
        // Compliance flags consideration
        if (validation.phone.complianceFlags.includes('DNC_LISTED')) {
          phoneScore -= 20; // Major penalty for Do Not Call
        }
        
      } else {
        phoneScore -= 30; // Invalid phone penalty
      }
      
      componentScores.phone = Math.max(0, Math.min(100, phoneScore));
      overallScore += componentScores.phone * 0.6; // 60% weight
    }
    
    // Email validation scoring with enterprise focus
    if (validation.email) {
      let emailScore = 0;
      
      if (validation.email.isValid) {
        emailScore += 30; // Base validity
        
        // Deliverability is crucial for enterprise communications
        if (validation.email.deliverable) {
          emailScore += 25;
          
          if (validation.email.deliverabilityConfidence >= 0.95) {
            emailScore += 15;
          } else if (validation.email.deliverabilityConfidence >= 0.8) {
            emailScore += 10;
          }
        }
        
        // Risk assessment
        switch (validation.email.riskLevel) {
          case 'Low': emailScore += 15; break;
          case 'Medium': emailScore += 8; break;
          case 'High': emailScore -= 8; break;
        }
        
        // Domain quality and age for enterprise trust
        if (validation.email.domainAge > 730) { // 2+ years
          emailScore += 12;
        } else if (validation.email.domainAge > 365) { // 1+ year
          emailScore += 8;
        }
        
        // Domain reputation
        if (validation.email.domainReputation === 'High') {
          emailScore += 10;
        } else if (validation.email.domainReputation === 'Medium') {
          emailScore += 5;
        }
        
        // Email type considerations
        if (validation.email.roleAccount) {
          emailScore += 8; // Role accounts can be valuable for B2B
        }
        
        if (validation.email.disposableEmail) {
          emailScore -= 25; // Major penalty for disposable emails
        }
        
        // Security flags consideration
        if (validation.email.securityFlags.includes('COMPROMISED')) {
          emailScore -= 20;
        }
        
        // Spam score impact
        if (validation.email.spamScore < 0.2) {
          emailScore += 8;
        } else if (validation.email.spamScore > 0.8) {
          emailScore -= 15;
        }
        
      } else {
        emailScore -= 25; // Invalid email penalty
      }
      
      componentScores.email = Math.max(0, Math.min(100, emailScore));
      overallScore += componentScores.email * 0.4; // 40% weight
    }
    
    // Calculate additional enterprise metrics
    const dataIntegrityScore = this.calculateDataIntegrityScore(validation, contactData);
    const complianceScore = this.calculateComplianceScore(validation);
    const businessValueScore = this.calculateBusinessValueScore(validation, contactData);
    
    return {
      overallScore: Math.round(overallScore),
      componentScores: componentScores,
      dataIntegrityScore: dataIntegrityScore,
      complianceScore: complianceScore,
      businessValueScore: businessValueScore,
      calculationTimestamp: new Date().toISOString(),
      validationVersion: '2025.1'
    };
  }
  
  getValidationStatus(validation) {
    const phoneValid = validation.phone?.isValid || false;
    const emailValid = validation.email?.isValid || false;
    
    if (phoneValid && emailValid) return 'Fully Validated';
    if (phoneValid || emailValid) return 'Partially Validated';
    return 'Validation Required';
  }
  
  calculateLeadTemperature(enterpriseMetrics) {
    const score = enterpriseMetrics.overallScore;
    
    if (score >= 85) return 'Hot';
    if (score >= 70) return 'Warm';
    if (score >= 50) return 'Cool';
    return 'Cold';
  }
  
  determineFollowUpPriority(validation, enterpriseMetrics) {
    let priority = 'Medium';
    
    if (enterpriseMetrics.overallScore >= 80 && enterpriseMetrics.complianceScore >= 90) {
      priority = 'High';
    } else if (enterpriseMetrics.overallScore < 40) {
      priority = 'Low';
    }
    
    // Adjust based on compliance flags
    if (validation.phone?.complianceFlags?.includes('DNC_LISTED')) {
      priority = 'Review Required';
    }
    
    return priority;
  }
  
  calculateTerritoryAssignment(validation) {
    if (validation.phone?.state) {
      // Enterprise territory logic based on location
      const stateToTerritory = {
        'CA': 'West Coast',
        'NY': 'Northeast',
        'TX': 'Southwest',
        'FL': 'Southeast'
        // Add more mappings as needed
      };
      
      return stateToTerritory[validation.phone.state] || 'National';
    }
    
    return 'Unassigned';
  }
  
  async createQualityOpportunity(contactId, validation, enterpriseMetrics) {
    try {
      const opportunity = await this.sugar.create('Opportunities', {
        name: `High Quality Lead - Score: ${enterpriseMetrics.overallScore}`,
        contact_id: contactId,
        opportunity_type: 'New Business',
        lead_source: 'Validated Lead',
        sales_stage: 'Prospecting',
        probability: Math.min(90, enterpriseMetrics.overallScore),
        amount: this.estimateOpportunityValue(enterpriseMetrics),
        
        // Custom validation fields for opportunity
        validation_score_c: enterpriseMetrics.overallScore,
        data_quality_c: enterpriseMetrics.dataIntegrityScore,
        compliance_status_c: enterpriseMetrics.complianceScore >= 90 ? 'Compliant' : 'Review Needed'
      });
      
      return opportunity.id;
    } catch (error) {
      console.error('Failed to create quality opportunity:', error);
      return null;
    }
  }
  
  async logValidationEvent(contactId, validation, enterpriseMetrics) {
    // Create custom validation log entry (assuming custom module exists)
    try {
      await this.sugar.create('ValidationLogs', {
        contact_id: contactId,
        validation_timestamp: new Date().toISOString(),
        overall_score: enterpriseMetrics.overallScore,
        phone_valid: validation.phone?.isValid || false,
        email_valid: validation.email?.isValid || false,
        compliance_score: enterpriseMetrics.complianceScore,
        data_integrity_score: enterpriseMetrics.dataIntegrityScore,
        validation_details: JSON.stringify({
          phone: validation.phone,
          email: validation.email,
          metrics: enterpriseMetrics
        })
      });
    } catch (error) {
      console.error('Failed to log validation event:', error);
    }
  }
  
  async triggerCustomWorkflows(contactId, validation, enterpriseMetrics) {
    // Trigger SugarCRM workflows based on validation results
    const workflows = [];
    
    if (enterpriseMetrics.overallScore >= 80) {
      workflows.push('high_quality_lead_workflow');
    }
    
    if (enterpriseMetrics.complianceScore < 90) {
      workflows.push('compliance_review_workflow');
    }
    
    if (validation.phone?.fraudIndicators?.length > 0) {
      workflows.push('fraud_investigation_workflow');
    }
    
    // Execute workflows (implementation depends on SugarCRM workflow system)
    for (const workflow of workflows) {
      try {
        await this.executeWorkflow(workflow, contactId);
      } catch (error) {
        console.error(`Failed to execute workflow ${workflow}:, error);
      }
    }
  }
  
  generateFollowUpRecommendations(validation, enterpriseMetrics) {
    const recommendations = [];
    
    if (validation.phone?.isValid && validation.phone.riskLevel === 'Low') {
      recommendations.push({
        action: 'Phone Call',
        timing: 'Within 2 hours',
        reason: 'High-quality phone number with low risk'
      });
    }
    
    if (validation.email?.deliverable && validation.email.riskLevel === 'Low') {
      recommendations.push({
        action: 'Email Sequence',
        timing: 'Within 4 hours',
        reason: 'Deliverable email with good reputation'
      });
    }
    
    if (enterpriseMetrics.complianceScore < 90) {
      recommendations.push({
        action: 'Compliance Review',
        timing: 'Before outreach',
        reason: 'Ensure regulatory compliance before contact'
      });
    }
    
    return recommendations;
  }
  
  // Helper methods
  isEnterpriseCarrier(carrier) {
    const enterpriseCarriers = [
      'Verizon', 'AT&T', 'T-Mobile', 'Sprint',
      'Bell Canada', 'Rogers', 'Telus',
      'Vodafone', 'O2', 'EE', 'Three'
    ];
    return enterpriseCarriers.includes(carrier);
  }
  
  calculateDataIntegrityScore(validation, contactData) {
    let score = 100;
    
    // Deduct points for data issues
    if (validation.phone && !validation.phone.isValid) score -= 25;
    if (validation.email && !validation.email.isValid) score -= 20;
    if (validation.phone?.fraudIndicators?.length > 0) score -= (validation.phone.fraudIndicators.length * 10);
    if (validation.email?.disposableEmail) score -= 15;
    if (!contactData.firstName || !contactData.lastName) score -= 10;
    if (!contactData.company) score -= 5;
    
    return Math.max(0, score);
  }
  
  calculateComplianceScore(validation) {
    let score = 100;
    
    if (validation.phone?.complianceFlags?.includes('DNC_LISTED')) score -= 50;
    if (validation.phone?.fraudIndicators?.length > 0) score -= 20;
    if (validation.email?.securityFlags?.includes('COMPROMISED')) score -= 30;
    
    return Math.max(0, score);
  }
  
  calculateBusinessValueScore(validation, contactData) {
    let score = 50; // Base score
    
    // Add value for valid contact methods
    if (validation.phone?.isValid) score += 25;
    if (validation.email?.deliverable) score += 25;
    
    // Add value for business context
    if (contactData.company) score += 15;
    if (contactData.title) score += 10;
    if (validation.email?.roleAccount) score += 5;
    
    return Math.min(100, score);
  }
  
  estimateOpportunityValue(enterpriseMetrics) {
    const baseValue = 10000; // Enterprise base value
    const multiplier = enterpriseMetrics.overallScore / 100;
    const businessValueBonus = enterpriseMetrics.businessValueScore * 100;
    
    return Math.round(baseValue * multiplier + businessValueBonus);
  }
  
  async executeWorkflow(workflowName, contactId) {
    // Placeholder for SugarCRM workflow execution
    console.log(`Executing workflow: ${workflowName} for contact: ${contactId}`);
    
    // In a real implementation, this would interface with SugarCRM's
    // workflow engine or trigger custom business logic
  }
}

// Usage example
const sugarCRMIntegration = new SugarCRMValidationIntegration({
  serverUrl: process.env.SUGARCRM_SERVER_URL,
  username: process.env.SUGARCRM_USERNAME,
  password: process.env.SUGARCRM_PASSWORD
}, process.env.LOOKUP_API_KEY);

// Create enterprise validated contact
const result = await sugarCRMIntegration.createValidatedContact({
  firstName: 'John',
  lastName: 'Doe',
  email: 'john@enterprise.com',
  phone: '+1234567890',
  company: 'Enterprise Corp',
  title: 'CTO',
  department: 'Technology'
}, {
  // Custom module data
  industry_c: 'Technology',
  employee_count_c: '1000+',
  annual_revenue_c: '$100M+'
});

console.log('Enterprise contact creation result:', result);